When to Use This Message
Send a Repair Request to Your Landlord when:
- Something in your rental unit is broken, malfunctioning, or unsafe.
- You want a written record of when you first reported the issue.
- The issue affects your ability to use the space normally.
- You'd like to request a specific timeline for the repair to be completed.
Message Writing Tips
- Describe the Issue Specifically: State exactly what's broken or not working, and where in the unit, so it's easy to understand and act on.
- Note When the Issue Started: Mentioning when you first noticed it helps establish a timeline, especially for urgent repairs.
- Mention Any Safety or Habitability Concerns: If the issue affects heat, water, electricity, or safety, say so clearly to convey appropriate urgency.
- Ask for a Specific Repair Date: Request a timeframe for the fix rather than leaving it open-ended.
Frequently Asked Questions
How urgent does an issue need to be to require a fast response?
Issues affecting heat, water, electricity, or safety are generally considered urgent under most tenant laws and warrant prompt landlord action.
Should I take photos of the issue?
Yes — dated photos provide useful documentation, especially if the repair is delayed or disputed later.
What if my landlord doesn't respond at all?
Send a follow-up referencing your original request, and check your local tenant rights for remedies if essential repairs are ignored.