When to Use This Message
Send a Repair Request Follow-up when:
- You submitted a repair request and haven't heard back or seen progress.
- A repair appointment was scheduled but didn't happen.
- The issue is becoming more urgent the longer it goes unaddressed.
- You want a documented timeline in case you need to escalate the issue.
Message Writing Tips
- Reference Your Original Request: Include the date you first reported the issue so the delay is clearly visible.
- Restate the Problem Briefly: Remind them what needs fixing, in case details from the original report were lost.
- Note Any Change in Severity: If the issue has worsened since you first reported it, mention this clearly.
- Ask for a Specific Timeline: Request a concrete date rather than accepting another open-ended assurance.
Frequently Asked Questions
How long should I wait before following up on a repair request?
This depends on the issue's urgency — a few days for non-essential repairs, much sooner for anything affecting safety or basic habitability.
What if my landlord keeps delaying without explanation?
Check your local tenant rights — many areas have legal remedies for unaddressed essential repairs, including rent withholding or repair-and-deduct options.
Should I keep records of all my follow-ups?
Yes — dated written requests and follow-ups create a clear paper trail that's useful if you need to escalate the issue formally.