When to Use This Message
Request a Price Adjustment when:
- An item you bought recently dropped in price within the seller's adjustment window.
- You noticed the price difference after your purchase but before the window closed.
- You want a refund of the difference rather than a return and rebuy.
- The seller has a stated price-match or price-adjustment policy.
Message Writing Tips
- State the Original and New Price: Give both figures clearly so the requested refund amount is obvious.
- Include the Order Number and Purchase Date: This confirms you're within the adjustment window and identifies the specific transaction.
- Reference the Seller's Policy If Known: Mentioning their stated price adjustment window shows you're requesting something within their own terms.
- Provide Proof of the New Price: Note that you can share a screenshot or link showing the current lower price if needed.
Frequently Asked Questions
How long do I have to request a price adjustment?
This varies by seller — common windows are 7 to 30 days after purchase. Check their policy and mention your purchase date in the request.
Will I get cash back or store credit?
This depends on the seller — some refund the difference to your original payment method, others issue store credit. Ask if it isn't specified.
What if the seller doesn't have a stated price adjustment policy?
You can still ask — some sellers will make an exception, especially for a recent purchase and a clear price difference.